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ComplaintsforHeavens Best Carpet Cleaning
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Complaint Details
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Initial Complaint
11/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Heavens best carpet cleaning lied about estimate given and over charged for a simple rug cleaningBusiness response
11/28/2023
*****,
As every employee of our company, disgruntled or otherwise, you received a professional service and cleaning at 50% off of our retail price. You were given a full break down of the costs associated with the cleaning of your rug, including the mold/mildew issues, and heavy staining. You approved of both by phone as well as by form and signature. None of these services have you paid for as of now. If you feel that you have been mistreated somehow in this transaction, a conversation will generally yield better results than posting online, particularly since as a former employee it makes you look ***** and vindictive. I am happy to discuss this further with you if you would like, you have my number.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.