ComplaintsforGaric Hayes General Contractor LLC
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Complaint Details
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Initial Complaint
07/19/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
New Construction home purchased on Feb 28 **** with several contract items still not finished despite only having had 30 days to complete them. Garic or his realtor will not return calls or text messages and has removed his business ******** page. My wife and I have spent many hours doing some work ourselves and significant expense hiring contractors to finish other items.Initial Complaint
07/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On June 10, 2020, we closed on a new home built by Garic Hayes General Contractor LLC, ******************************************************************. In accordance with our signed contract dated August 10, 2019. paragraph 2.06.27, Garic was to provide a three year mechanical and workmanship warranty upon completion of the house. As of July 2021,receiving acknowledgement and action for any submitted warranty items has been increasingly difficult, if not impossible. Communication attempts were made every 2-3 weeks. In March 2022, Garic visited the home to review the warranty items. He spent less than 20 minutes here and worked partially on one item. He stated the rest of the items needed to wait until Summer. Since May 2022, our repeated requests for repair have received one reply that Garic is looking into a schedule, however no information has been sent to us about such schedule and repairs are not being completed. Garics efforts to repair our warranty items is unsatisfactory and also puts the home at risk of structural failure.Date Issue 2/1/2022 Shower caulking - failing at base 2/1/2022 drywall separations at this time - kitchen ceiling 1/14/2022 Asked about the creaky floors throughout the first floor - winter specific (partial fix)8/2/2021 remove electrical cable left behind when the permanent power was connected my MEW 8/2/2021 Carport support post twisted (structural integrity)8/20/2021 Foundation Crack under second bedroom - still unfilled underground (structural integrity)6/4/2021 Master bathroom - molding damage from improper shower caulking 6/4/2021 Firestove vent scratched and missing screws
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Contact Information
3330 N Tamar Rd
Wasilla, AK 99654-1206
Business hours
Today,10:00 AM - 4:00 PM
MMonday | 10:00 AM - 4:00 PM |
---|---|
TTuesday | 10:00 AM - 4:00 PM |
WWednesday | 10:00 AM - 4:00 PM |
ThThursday | 10:00 AM - 4:00 PM |
FFriday | 10:00 AM - 4:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.