2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Veronica P
1 star06/10/2024
They take advantage of disabled people, pick their money will not fix anything thats broken. Charge them for things they didnt know about. Tried to charge them for service animals which is illegal Would not fix a gas leak in the stove this is a very bad place to be.
Rent in Alaska Response
06/11/2024
I'm sorry you feel this way but this is not representative of the current situation. We have been extremely lenient with your family member and allowed them to enter a payment arrangement of their determination and they chose not to adhere to it. All broken and inoperable items are repaired in a timely manner and with appropriate documentation once we are made aware of the need. Service animals are never charged for but appropriate documentation is required as was provided in this instance and no charge was levied. The stove was repaired within the hour of us being made aware of the issue if this does not meet you expectations I suggest becoming an appliance technician so your expectations can be met completely.Review from Lance V
2 stars04/27/2022
I had an issue with them no properly providing new rent price increase. I received a lease termination letter while I was and currently paying the most rese recent agreed upon rental price. There was an increase but I never received the new contract. I contacted them text and email and the stated I received it months ago, but I did not. I finally received new contract on my door with no attempt to confirm I received it. Seems like Extremely bad business practices and seems like they are not being honest about what they are doing, and I told them personally. There are 15 to 20 percent increases, so I asked them to send me there policies, but the refuse. I have all supporting communications.
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