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Find a Location

Jason's Auto LLC "The Transmission Doctors" has 1 locations, listed below.

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    Business ProfileforJason's Auto LLC "The Transmission Doctors"

    Auto Repairs

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    120 Shady Acres Rd, Alabaster, AL 35007-4631
    BBB File Opened:
    2/3/2015
    Years in Business:
    10
    Business Started:
    6/1/2014
    Business Incorporated:
    11/20/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Jason's Affordable Automotive and Transmission Repair
    • Jason's Auto, LLC
    Business Management
    • Mr. Jason Blackmon, Owner
    Contact Information

    Principal

    • Mr. Jason Blackmon, Owner

    Customer Contact

    • Mr. Jason Blackmon, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/06/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    In April 2023, I had my car towed through *************** because of an electrical issue. I provided a fuse box that did not fit the car, but had the fuses that would work for the car and asked for a tuneup. Without my consent or my knowledge, the owner of the garage took the fuse box that I bought and made it to fit my car and said he had it running. I paid the amount that I owed, and went to retrieve the car. I took the car around the corner to the gas station and filled it up with gas and when I try to start the car, it would not start. And then came back and tried to start with no avail and said he would bring the car back to his shop and fix it for free. Some Time had passed and I received a call saying he could not fix the problem, but he could provide me with a wiring diagram to try to fix it myself. This would have been in August 2023. I spoke to the gentleman there at the time in the **** Who I had most of the contact with when it came to picking up my vehicle. I told him that I would have to find someone with a truck and trailer to tow it to my house and that I would let him know when I could come get it. He told me to take my time and there is no hurry.I contacted the towing company, which is also owned by ***** and asked them if they could tow my car back in March. The tow truck driver happened to be the one that picked my car up the previous year said that the man in the *** told him he parked the car by a green dumpster and left the keys in it and I said I was coming to get it. He also said the car was no longer there, and he assumed that I had picked it up. I made several calls and left several text that I can show inquiring as to whether my car was still there which I had no reply. Long story short I have my car back, but it is unsalvageable at this point due to negligence. I have evidentiary support, including pictures and a statement from **** saying the car is unsalvageable.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jason C.

    1 star

    04/01/2024

    I had dropped off my car for a week and it had not been worked on . Prior to there good reputation they have ruined There reputation and respect and the mechanic argued with me and told me he didnt want to work behind someone else and told me that i was not welcome back his name is ******* and ***** Im sick ?? to my stomach because of this they should treat there customers better I dont like the way I was treated as an adult in this matter I want an apology

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