Business ProfileforRoto-Rooter Plumbers

I called roto rooter and they sent out ********************* because I had a leak. After he came and went under my house i had to call the water company to cut my water off because my crawl space was flooding.He left me with no water. And told me I had to use him to fix it.I have leukemia and just had eye surgery this week and now I have no water to keep my body clean.He not only left me with no water but he has put my health at risk because of the eye surgery and I cant drive anywhere to wash myself.I want my water fixed for free now please help me resolve this issue *************************** ************ Address is *************************************************************** This is the email from the owner ************************************************ forwarded your email to me as the owner of the franchise to respond.I have been intimately involved in your water issue. First, I am sorry for the problems you are experiencing with your water supply. That said we are not responsible for the state of your plumbing unless you hire us to fix it. ***********, **** came and gave you a free estimate to replace your already leaking water line under your home. The line was leaking when we arrived and leaking when we left. Normally we would turn off your water supply but based on your language I advised him to leave. I had my field manager *****, contact you and review the problem but again you got mad, so the call was terminated.We have provided an estimate to replace your leaking plumbing, at this point I recommend you hire a different contractor as we don't agree on the quality of work you want.I had water before and now I dont and they need to fix what they broke . They left me with no water at all and I had to contact the water board of ******* to cut off my water and they wont help me with under ground pipes . I need my water on