ComplaintsforIn Faith Property Solutions Inc

• Initial Complaint

  01/30/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Resolved

  More info

  This is another business soliciting to buy our home so they can have rental property. Sending it to our father who is no longer alive. We do not want to be contacted by ANY Type of business like thisIf there is a need to sell our home we have many friends in real estate that can help us. WE want this company to not contact us by mail, phone, postcard email or any other means of communication. The last time I answered the phone in a call from this or similar when I asked if this was who I had reported the caller called me the name of a female dog.

  Business response

  02/09/2024

  I'm very sorry to hear this happened. My business is professionally ran and my virtual assistant treats everyone with utmost respect. She would never use foul language towards anyone so I can assure you she was not the one who called you by that name. She also takes information from individuals who are not interested in selling their property so she can send that list back over to the company who supplies and mails our postcards for us. If home owners do not cooperate and give her the information needed, she may not be able to remove you from the list, as we at least need a property address when you call in order to do so. Also if you received another mailer from us after we told you, you will be removed from the list, that would be because once we send that list to the company over the postcards it's out of our hands at that point. It can take a few weeks before you are removed, meaning you may receive another postcard before it's completed if you are already in circulation again. 

  Customer response

  02/11/2024

  I do not have additional information nor have I received any correspondence from the company. I just do not want them to send mail, call, email or anything from them. And maybe its just worth their name being able to be researched by other victims. 

  Customer response

  02/12/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *************************

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