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ComplaintsforNoble Home Building, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We bought a new home from this builder and our driveway started to scale terribly after 5 months and owner will not respondCustomer response
05/10/2024
We still have not heard from the builders,Business response
05/17/2024
Concrete is not a warranty item as signed by them at there closing at the attorneys office . Concrete scales due to thawing this happened after January 15 after the hard freeze , *** had multiple driveways do this and also examined my own and multiple other driveways that have done this . They signed a warranty paperwork not covering anything to do with concrete . Concrete is a maintenance item needing to be taken care of by homeowner maintenance .Business response
05/17/2024
please see attached warranty paperwork signed by purchasers at closingCustomer response
05/17/2024
They sent us a message directly and said that we have slandered their company and they will handle it accordingly. They said the concrete was not covered in the warranty and with the winter cold this happens. It actually happened before the cold only about 6 months after it was poured, we lived in Mn and my husband worked concrete for 25 years with temps at -20 or more for days on end and this did not happen to our driveway there. This is poor workmanship and now they are telling us we have slandered them and they will handle it accordingly, with their attorney copied in the email.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.