ComplaintsforHagood Lawn Care
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Complaint Details
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Initial Complaint
10/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Had Hagood redo two sprinkler zones, grade slope, and lay sod. 100% do not recommend for irrigation work! Poor head placement, water application to lawn not efficient, redundant spray in some areas, and no spray in others. One entire side of the house gets no water. Heads spraying over fence, on fence, in pool, on house,on furniture , on concrete, etc. Came out to adjust heads 1 or 2 times, but final result still completely unacceptable. Going to have to get an irrigation company to fix it for another $3,000+ Owner, ***** Hagood, was very argumentative when issues pointed out. Wanted to charge a service fee to just come back out. Did not offer, apologies, refund, or to attempt to fix the obvious issues. He cash the check for payment before satisfactory work was completed. We still have sprinklers spraying directly at a fence and spraying directly in our pool and not the yard. He then blocked us from contact on FB (where we initially contacted him to contract the work) after my husband gave him a bad review. We are going to have to pay another company to fix what he did. We would like a refund the irrigation portion of the work that we paid him to complete since it was not done correctly.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.