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ComplaintsforVartec
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/26/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
My account number with ******************** is #***********. I wrote all of this before, New landline phone and they will not answer their phone after hours on line. They will not answer my email request. I am trying to cancel their service so I will get no more bills. But they have made it impossible for me to cancel their service. Can you help me with this, please? I appreciate anything you can do to cancel my service with them. Thank you. *****************************Business response
06/28/2023
We have located the account and closed per the customer's request. We apologize that you had issues reaching someone to process your request. The account has been closed as of today's date. Please let us know if we may be of service in the future.Customer response
06/30/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.