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ComplaintsforRachel River
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Complaint Details
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Initial Complaint
09/18/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
***** *** 2023 Their web site added items that I did not request to purchase and charged me almost 225$ for items I did not want. There is no way to contact them directly; when you call the phone number a message states that they are inundated with calls and to send an email. I have send 3 emails to cancel my order completely, and hope they do, but also want to report them because the way their site is set up you end up getting charged for items that you did not purchase and don't know until you get to the end. They are scamming people by forcing charges for items that were not selected to purchase, so I do not want any of their products and people should be made aware of this scam.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.