Customer ReviewsforAux Home Services

This company putting people on st to work to your door to take your bank account to changing your account while you not giving then permission to do so.

These guys did an amazing job troubleshooting my heating system and giving me options for repair with no pressure.

Technician did a great job reviewing and assessing the issue but he wasnt provided the equipment to fix our problem. We had blockage in our sewage line and it was overflowing inside. They couldnt come fix the problem until the next day. Not a good situation. They need to ensure techs have equipment needed to do the job.

Used an annual inspection to declare our system to be dangerous and needed a complete replacement. The estimate was written at $13,000. System had been working without problem, no unusal sounds, no smell of gas or fumes, ********************************************* effectively. Yet he determined that the heat exchanger was rusted out (on this five-year old system). Also said it needed cleaning (I agree here). He said that the discharge line from the condensate pump needed to be re-routed (I concurred on this).We nevertheless agreed to replace the system with a new one of equivalent size. They also sold ** a UV lamp and duct cleaning.The duct cleaning equipment destroyed the **** outlet in our bathroom, and they would NOT repair it, so I had to do that myself. Then they gave us a bill for $16,006.00, stating that out signature was only to acknowledge that the work had been done. I asked then to send me an ITEMIZED bill so I could maybe understand why the cost was so high. They said they would do so, but after several calls to their cunstomer service line, each call was treated like we had never called before.The system worked extremely erratically that night, spontaneously switching itself from A/C to heat and back, would run the temp well above or below the setting. We called them out to fix this, they sent a different tech out who said that some wiring connections were bad and he had corrected the problem. While the erratic operation did improve somewhat, it was still somewhat erratic. Repeated calls finally got them to re-rout the condensate drain broblem, yet I still have condensate puddles under th unit and all across the basement floor to this day. THEN we learned that our account had been financed by ************************** We have yet to receive any info from Service Finance other than letters of *******. No mention is made for a payment schedule or even the interest rate.

Great service as always. I won’t call anyone else. I use them for HVAC and plumbing.

Excellent service very professional very knowledgeable great interpersonal skills Very thorough

Walter "is" my heating and a/c service technician. AUX is very easy to work with and courtesy is a big plus for them.

I like everything,was very clean and neat and explained everything.I am glad I have the monthly contract with AUX. I am glad that I can have the same tech come out. because my little Chihuahua baby girl doggy like him. He also takes time to see her a few minutes. AUX is a good company. I would recommend any one to use them.

Great service! James Weaver did an awesome job and I appreciate the Aux team :)

Totally over priced was in a bind didn't have a choice asked tech is aux prices higher compaired too others he said yes we are higher another thing did not replace framing correctly on door frame too get the unit in totally disappointed will never use this company again.. unhappy coustomer.