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Find a Location

Belfor Property Restoration has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBelfor Property Restoration

    Fire and Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/7/2019

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Based on information provided, this company offers water and smoke removal, structural cleaning and decontamination, dehumidification, mold remediation, document and media recovery, contents restoration, electronics restoration, equipment and machinery decontamination, environmental services, etc.

    Business Details

    Location of This Business
    2425 2nd Ave S, Birmingham, AL 35233-2508
    BBB File Opened:
    4/17/2008
    Years in Business:
    29
    Business Started:
    6/9/1995
    Business Started Locally:
    6/1/2007
    Business Incorporated:
    3/1/2001
    Accredited Since:
    3/7/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 22184 for this business, issued by Alabama Home Builders Licensure Board. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Alabama Home Builders Licensure Board

    445 Herron St

    Montgomery AL 36104

    (334) 242-2230

    https://hblb.state.al.us

    BBB records show a license number of 38777 for this business, issued by Alabama Licensing Board for General Contractors. The expiration date of this license is 11/30/2024.

    These agencies may include:

    Alabama Licensing Board for General Contractors

    2525 Fairlane Dr

    Montgomery AL 36116

    (334) 272-5030

    https://genconbd.alabama.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Belfor USA Group, Inc.
    • Belfor Birmingham
    Business Management
    • Mr. Jason King, General Manager
    • Ms. Emily Clifton, Office Manager
    Contact Information

    Principal

    • Mr. Jason King, General Manager

    Customer Contact

    • Mr. Jason King, General Manager
    • Ms. Emily Clifton, Office Manager
    Additional Contact Information

    Fax Numbers

    • (205) 458-0315
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/03/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Belfor came to our property on 5/26/21 to resolve the issue of moisture from water damage. They said they spoke to our insurance company and said they were going to remove the water and fix the issues the water damage caused. They brought in machines to remove moisture as well as 3 huge fans. after day 2 we noticed the water was still coming from somewhere and expressed to Belfor that removing the water was pointless if the problem was not found or fixed. Each day they came we told the worker we no longer wanted the machines or fans in our home and that we were seeking help elsewhere. We contacted Belfor 2 times to resolve the issue and express our concerns and we were not contacted back until months later when we were given an invoice for $4000 dollars. they did not listen our concerns or complaints and did nothing to help us in any way.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gertrude B

    5 stars

    01/05/2023

    I had a small fire in thanksgiving 2022 and they came in wearing regular clothing had full access to my house and before began their task my insurance company paid for they immediately began taking all of my clothes off hangers and bagging them up for the other company hired to clean my textiles.Seemed strange but they threw away all of my refrigerator/freezer items and also made it their business to go on my back porch and threw away all of my food on my storage shelf and then after getting the inventory list they labeled it kitchen but the pictures they had to take with inventory clearly shows the food was on the back porch where no fire or smoke touched.I had a $300 area rug in my living room but instead of cleaning it as they did the other rugs they threw it away and damaged it out but when I called to speak to someone about this matter I got a nasty phone call from Bambi (project manager)scolding me about it .They used filters on my vents in my house so one of the girls stripped the screws so my vents are all open and exposed and my landlord is complaining about it.When I told Bambi I needed someone to come back out and look at the work done and completed by the young ladies because I wasnt satisfied and told her I need for them ti repair the damage caused to my walls and vent covers she said that because they helped the other company that she can send my landlord a bill for doing additional work that wasnt authorized by my insurance company or myself.Ive left messages but I havent received a call yet

    Local BBB

    BBB Serving Central & South Alabama

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