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Find a Location

FHP Construction, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFHP Construction, Inc.

    Fire and Water Damage Restoration

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2081 Columbiana Rd, Birmingham, AL 35216-2139
    BBB File Opened:
    2/11/2010
    Business Started:
    1/1/1997
    Business Started Locally:
    1/9/2009
    Business Incorporated:
    7/13/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Chris Fausz, General Manager
    • Ms. Phyllis Redden, Office Manager
    • Ms. Sarah Gamble, Executive Assistant
    Contact Information

    Principal

    • Mr. Chris Fausz, General Manager

    Customer Contact

    • Mr. Chris Fausz, General Manager
    • Ms. Phyllis Redden, Office Manager
    Additional Contact Information

    Fax Numbers

    • (205) 943-0017
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I contacted this business in October 2022 for a stucco job. I agreed to the quote I was giving. Work begin in November 2022. This company has never completed the job correctly. The owner will hardly ever answer calls or text messages. Ive had to call this company at-least 4 times about the job that had been done. Every time this company comes out to see the work done, FHP says its a bad job and attempts to fix the issue but continues to make the same mistakes. They have fired numerous contractors because of bad work according to the owner whenever decides to answer to return any calls. Now its June 2023 and still this issue hasnt been resolved.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nate G

    1 star

    04/11/2024

    ********************* from FHP hired me to install some cabinets. I sent him an estimate laying out exactly what I was going to do, he gave me the go ahead to get started on it but never communicated with the homeowner about what I was doing. The homeowner was not happy with any of the cabinets I installed. Now ***** refuses to return my phone calls or reply to any of my messages so I can collect my money for doing the work that he specifically told me to do.

    FHP Construction, Inc. Response

    04/12/2024

    You are right to say that the customer does not like the work, but it is because you did shotty work, argued about completing the job and then tried to charge an additional rate to come back and finish. You sir are the one who changed the terms when you installed nice and good cabinets with sub par craftmanship. You spoke poorly an unprofessionally of the company while on the job site with our FHP customer that we brought you in on a job to work on, upsetting the customer and resulting in a lot of unnecessary stress. I have picture that show the poorly installed cabinets and the messages where you tried to charge extra to finish the job. The customer can confirm all of this. You are angry because you behaved unprofessionaly, put everyone in a tight spot to clean up your work and then still expected to be paid after you did not complete the job. Where is your signed contract? It states the terms of the agreement.

    Local BBB

    BBB Serving Central & South Alabama

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