ComplaintsforCC Mink
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/10/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I ordered 2 hair bonnets June 11 and have not received them. She refuses to return emails or answer direct messages through instagram. According to some of the comments on her page shes scammed many people out of their money and never sent the bonnets.Business response
07/10/2024
i have never scammed anyone i have alot of trolls on my page i sent out items to postal if i check tracking and it says delivered that means customer got itInitial Complaint
06/13/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Never received product and wont return any messages and there no number to contact been months and no response or productBusiness response
06/13/2024
we have communicated with customer we did inform her that her ordered would be shipped that some item was pre ordered itemsCustomer response
06/13/2024
Complaint: 21840862
I am rejecting this response because:there response only reflect the preoder but I have not received any of my order and there is no tracking to show any time line on the products
Sincerely,
***********************Business response
06/14/2024
**** lost package which they do all the time. package has been reshipped we do apologize on behalf of postalCustomer response
06/14/2024
Complaint: 21840862
I am rejecting this response because:
Sincerely,I have received these messages but never updated tracking on the package and there no link to get a refund
***********************
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
4000 Eagle Point Corporate Drive
Birmingham, AL 35242
Customer Complaints Summary
6 total complaints in the last 3 years.
6 complaints closed in the last 12 months.