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Find a Location

Grayson & Associates, P.C. has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Grayson & Associates, P.C.

      3504 Vann Rd STE 100 Birmingham, AL 35235-3221

    • Grayson & Associates, P.C.

      2200 Lakeshore Dr STE 150 Birmingham, AL 35209-8832

    • Grayson & Associates, P.C.

      1200 Corporate Dr Ste 125 Hoover, AL 35242-5447

    • Grayson & Associates, P.C.

      4371 Narrow Lane Rd Montgomery, AL 36116-2971

    • Grayson & Associates, P.C.

      100 Concourse Pkwy STE 101 Hoover, AL 35244-2905

    Business ProfileforGrayson & Associates, P.C.

    Mental Health Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Grayson & Associates, P.C. has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Grayson & Associates, P.C.

        3504 Vann Rd STE 100 Birmingham, AL 35235-3221

      • Grayson & Associates, P.C.

        2200 Lakeshore Dr STE 150 Birmingham, AL 35209-8832

      • Grayson & Associates, P.C.

        1200 Corporate Dr Ste 125 Hoover, AL 35242-5447

      • Grayson & Associates, P.C.

        4371 Narrow Lane Rd Montgomery, AL 36116-2971

      • Grayson & Associates, P.C.

        100 Concourse Pkwy STE 101 Hoover, AL 35244-2905

      Location of This Business
      3504 Vann Rd STE 100, Birmingham, AL 35235-3221
      BBB File Opened:
      10/15/2008
      Years in Business:
      39
      Business Started:
      1/1/1985
      Business Incorporated:
      2/14/1986
      Type of Entity:
      Corporation
      Business Management
      • Jay Owens
      Contact Information

      Principal

      • Jay Owens

      Customer Contact

      • Jay Owens
      Additional Contact Information

      Fax Numbers

      • (205) 655-0586
        Primary Fax
      • (205) 871-7981
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/26/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I am writing to file a formal complaint regarding the treatment I received from ****************** at Grayson and Associates ********** location. I have been a patient of this practice for approximately 15 years, starting with **************** and now with ******************. Recently, I have encountered several distressing incidents that raise serious questions about the quality of care and the ethical standards in this practice.During my visits with ******************, I have been subjected to suspicion and judgment without justification. At my last appointment, he asked if I had a prescription for Suboxone, a medication typically used for opioid addiction treatment. This assumption was completely unwarranted, as I have never had an addiction, nor have I ever sought treatment for one. Additionally, I cannot take opiates due to adverse reactions. This baseless question indicates possible mismanagement of medical records or personal targeting.Furthermore, ********************** approach to drug testing and medication assumptions was highly inappropriate. He required me to take a drug test without explanation, and later told me the results indicated methamphetamine and marijuana. While I do use marijuana, I do not use methamphetamine. His assumptions and comments made me feel judged, as he stated that people prescribed Xanax and Vyvanse are usually drug addicts, suggesting I have an addictive personality.The most concerning aspect of this treatment is its impact on my mental health stability. I have maintained a stable medication regimen for 7 years, especially after extensive electroconvulsive therapy (ECT) treatments that resulted in memory loss. The abrupt changes to my medication, without valid reasons, are distressing, particularly as I am close to graduating from a certification program in September.Here are additional issues that require immediate attention:1. Lack of Continuity: ****************** seems to forget our discussions from one visit to the next. I mentioned my achievement in hypnotherapy certification, yet he later asked what I was doing, indicating he did not remember or record this information.2. Uncomfortable Interactions with Staff: ****************** often has a nurse practitioner in the room during consultations. I was neither informed of this in advance nor introduced to her, making it difficult for me to discuss personal matters.3. Inappropriate Drug Testing: The repeated drug tests, without clear explanations, and the assumptions made based on my medication use (Vyvanse and Xanax), are unacceptable. My previous doctor never made such assumptions and understood my medical history. Was told that the reason for the drug test was because people who are prescribed Vyvanse and Xanax are "drug addicts".
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kristen L.

      2 stars

      11/21/2023

      This is the most unorganized bunch of bull I've ever experienced. I was a patient, I got covid. My appointment for follow up was during my sick period. They said still come in or I do not get my medications refilled (nothing controlled) I went in all masked and suited up when I went to check in, I was yelled at saying GET OUT, I was trying to explain they told me to go ahead and come, the receptionist got up like she was going to "KICK my butt" saying I will not tell you again. I left with NO meds.. I was left a week without meds and Many panic attacks. They do not care about there patients they care about the cash it is very clear..

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