Business ProfileforComfort Inn

I checked in on 8/28/2023 around 3:30 pm CT. Upon entering my room I was greeted with a damp musty odor. Bed sheets felt damp. Blackout curtains have mildew growing on them and the decorative curtains that cover those have white crusty stains on them. Constant disturbance from loud music and individuals standing outside late at night smoking marijuana. I am traveling with my small dog who travels with me frequently and is generally quiet and well behaved. I had to go out for a meeting after lunch, so posted the please do not disturb notice on my door so housekeeping would not enter because I had my dog even though she was contained. About 15 minutes after my leaving the hotel at 12:50 pm, I receive multiple calls from the front desk stating my dog was barking like crazy and disturbing people I was immediately thrown off because this is completely out of character for her. Keep in mind we had already been here nearly 20 hours and she had not made a sound. I explain that I am in a meeting and will not be able to return until 4:00 pm. When I return, I arrive at the front desk to see what is going on and apologize, and am told that my dog was fine, until housekeeping, who I requested not disturb our room, knocked and tried to enter which caused my dog to bark in response. During this time, the owners of the hotel were present and standing over the front desk employees making them call me according to their account. Staff also reported to me that the owners do not like dogs and were threatening calling animal control and have my dog impounded because she barked when someone attempted to enter the room. In addition to being outdated, overpriced, and disgusting, my animal and myself were threatened with impoundment as if we broke some kind of law or she was being neglected. This was a very unpleasant and stressful stay and made new provider orientation at the hospital very stressful for me. Pet fee is $30 per night and I was charged $36 per night