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Find a Location

Voyles CDJR Of Birmingham has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforVoyles CDJR Of Birmingham

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    New and used car and truck sales and service.

    Products & Services

    New Car and Truck sales, Used Car and Truck sales, Auto Service

    Business Details

    Location of This Business
    1313 Grants Mill Way, Birmingham, AL 35210-3452
    BBB File Opened:
    10/1/1992
    Years in Business:
    32
    Business Started:
    7/1/1992
    Business Started Locally:
    2/11/2020
    Date of New Ownership:
    2/11/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 01-01014-20 for this business, issued by Alabama Department of Revenue

    These agencies may include:

    Alabama Department of Revenue

    50 N Ripley St

    Montgomery AL 36130

    (334) 242-1170

    https://www.revenue.alabama.gov/division/motor-vehicle/

    Alternate Business Name
    • Voyles Family Partnership, L.L.L.P.
    • Voyles Chrysler Dodge Jeep Ram of Birmingham
    Business Management
    • Mr. Drew Tutton, General Manager
    • Mr. Everett Tutton, Owner/Partner
    Contact Information

    Principal

    • Mr. Everett Tutton, Owner/Partner

    Customer Contact

    • Mr. Drew Tutton, General Manager
    • Mr. Everett Tutton, Owner/Partner
    Additional Contact Information

    Fax Numbers

    • (205) 380-2058
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    On March XX XXXX I paid 1000.00 to Voyles Chrysler Jeep in ********** Al on a Jeep they already had ordered, they couldn't give me a date of when it would come in, but they took the deposit from me. All they gave me was a receipt with the amount collected. I found a Jeep in stock at another dealership and called Voyles to tell them I had found another jeep in stock and at that time the told me my deposit was non refundable if they would have disclosed that information I would have never given them my money.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sam W

    1 star

    12/19/2023

    The worst service experience I have ever had. They flushed the transmission at the start of October 2023 and has not run correctly since then. They had it 3 weeks and said it was fixed but the problem recurred. They finally came to conclusion that it needed a new transmission telling me this on 11/28/23. I was finally told that it will be ready 12/18/23 or 12/19/23. Of course the manager is off today, ******************** is "sick", and the ******* doesn't know about my vehicle. This has been my experience every time I call them. Three times I have asked for a call from general manager, but I have never received a call. The WORST service department. I will never buy another Jeep if I have to deal with Voyles CDJR

    Local BBB

    BBB Serving Central & South Alabama

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