ComplaintsforApollo Plumbing & Heating, Inc.
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Complaint Details
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Initial Complaint
02/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
the date of the plumbing job is ******* 14,2023. i had a leak from my upstairs bathroom i asked for help with. the phone number i had for them is ************** which is different from the number you have on file for them. i thought it might be a toilet leak. i was told it was not a toilet leak so they did nothing to my upstairs bathroom. instead they cut a hole in my living room ceiling which is directly below my upstairs bathroom. they stuffed some fiberglass installation in there and put a plastic garbage bag to cover it. well the leak continued and the garbage bag filled up and spilled water on my living room carpet. i called them to say what they did not work. they had left a board of sheetrock to be installed later but it was the wrong size, i called several times to ask when they were coming to correct the problem. at first they said on Friday but Friday never came and nobody came to fix the problem and they began to ignore my calls and send my calls to voicemail. so i called them from a different phone they answered and once again told me they would come on a Friday and again nobody came. i believe i have been more than fair and patient with them so now it is time to take action because it is clear they took my money and have no intention to finish the job
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.