62 Customer Reviews
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Review from Carolyn S
5 stars08/02/2024
Fast and courteous. Office staff and technician kept us informed of what was needed.Review from Jessica D
5 stars07/17/2024
I have used them many ************** always taken care of me quickly.
Wilbur's Air Conditioning, Heating & Plumbing Response
07/18/2024
Here's a professional and appreciative response to the BBB review:Dear *******,Thank you so much for your continued trust and support! We are thrilled to hear that you've had positive experiences with our service. Our team strives to provide prompt and reliable assistance, and it's wonderful to know we've met your expectations.We truly appreciate you taking the time to share your feedback and look forward to serving you again in the future.Best regards,WilburWilbur's Air Conditioning, Heating, and PlumbingReview from Judy S
5 stars07/02/2024
Very courteous. Went right to worked and cleaned up area before he left. Would call again.Wilbur's Air Conditioning, Heating & Plumbing Response
07/18/2024
Dear ****,Thank you for your kind review! We are delighted to hear that our technician was courteous, efficient, and thorough in cleaning up. Your satisfaction is our top priority, and it's great to know we met your expectations.We appreciate your feedback and look forward to assisting you again in the future.Best regards,Wilbur Wilbur's Air Conditioning, Heating, and PlumbingReview from Jennifer K
5 stars05/28/2024
The technician was knowledgeable, service was quick and reasonably priced. I would definitely recommend!Wilbur's Air Conditioning, Heating & Plumbing Response
07/18/2024
Dear ********,Thank you for your wonderful review! We're thrilled to hear that our technician's knowledge, quick service, and reasonable pricing met your expectations. Your recommendation means a lot to us.We appreciate you taking the time to share your experience and look forward to serving you again in the future.Best regards,WilburReview from Diane L
5 stars05/08/2024
Wouldnt trust anyone else with my plumbing issues but *********************** . He is so knowledgeable, patient, trustworthy, and knows what needs to get done and does it very efficiently. Hes an asset to this company!!Wilbur's Air Conditioning, Heating & Plumbing Response
07/18/2024
Dear *****,Thank you so much for your glowing review! We are delighted to hear that **** provided you with knowledgeable, patient, and trustworthy service. **** is indeed a valuable member of our team, and we're thrilled to see his hard work and dedication recognized.Your trust and satisfaction are incredibly important to us. We appreciate you taking the time to share your experience and look forward to assisting you with any future plumbing needs.Best regards,WilburReview from Paul N
5 stars04/26/2024
Reputable business, reliable, friendly technician and very knowledgeable. ***** replaced only parts that needed to be replaced and did not try to sell me additional parts or services.Wilbur's Air Conditioning, Heating & Plumbing Response
07/18/2024
Dear ****,Thank you for your thoughtful review and for your patience in awaiting our response. We are pleased to hear that you found our business reputable and our technician, *****, to be reliable, friendly, and knowledgeable. It's great to know that *****'s integrity in replacing only the necessary parts and not pushing for additional services was appreciated.Your feedback is valuable to us, and we look forward to continuing to provide you with excellent service in the future.Best regards,Wilbur Wilbur's Air Conditioning, Heating, and PlumbingReview from Paula M
5 stars04/23/2024
I received wonderful service the same day of my call. The technician was very professional and answered all of my questions along with providing repair services as well. I would use this company again for any future needs.Wilbur's Air Conditioning, Heating & Plumbing Response
07/18/2024
Dear *****,Thank you so much for your kind review! We're thrilled to hear that you received wonderful service on the same day of your call. Our team prides itself on professionalism and thoroughness, so it's great to know our technician answered all your questions and provided the necessary repairs.We appreciate you taking the time to share your experience and look forward to assisting you with any future needs.Best regards,Wilbur Wilbur's Air Conditioning, Heating, and PlumbingReview from Mary A
5 stars04/18/2024
I use Wilbur ******************************************** Both have gone beyond expectations. The technicians are professional, polite, personable & knowledgeable. They are on time & always send a picture of the technician prior to service.Wilbur's Air Conditioning, Heating & Plumbing Response
07/18/2024
Dear ****,Thank you for your fantastic review! We are delighted to hear that both our plumbing and heating services have exceeded your expectations. Our team strives to be professional, polite, personable, and knowledgeable, and its great to know we met these standards during your service.Were glad you appreciate our punctuality and the extra step of sending a picture of the technician prior to service. Your feedback means a lot to us, and we look forward to continuing to provide you with excellent service.Best regards,[Wilbur Wilbur's Air Conditioning, Heating, and PlumbingReview from Lisa L
5 stars04/10/2024
Outstanding service. I had **** and ******* come out to fix a problem with a stopped up sink, and they were friendly, efficient and effective. Problem solved! **** and ******* were knowledgeable and capable, and they answered all my questions. They showed me various options and helped me get everything working properly again. I I have used Wilbur's three times this same year for various problems, and I am very satisfied with the job they do. Great company with capable, friendly, efficient employees!***********************Wilbur's Air Conditioning, Heating & Plumbing Response
07/18/2024
Here's a professional and appreciative response to ****'s review:Dear ****,Thank you for your patience in awaiting our response and for your wonderful review! We're thrilled to hear about your positive experiences with **** and *******. Its great to know they were friendly, efficient, and effective in solving your sink problem, as well as knowledgeable and capable in answering your questions and providing various options.We are especially pleased that you have chosen Wilbur's multiple times this year and have been very satisfied with our services. Your feedback about our team's efficiency and friendliness is greatly appreciated.Thank you for being a valued customer, and we look forward to continuing to provide you with outstanding service in the future.Best regards,[Your Name]Wilbur's Air Conditioning, Heating, and PlumbingReview from David G
5 stars03/13/2024
************************* was exceptional in both his knowledge and his application of it. *** saved his name and will be specifying ***** the next time I need a plumberWilbur's Air Conditioning, Heating & Plumbing Response
07/18/2024
Dear *****,Thank you for your fantastic review! We are delighted to hear that ***** provided exceptional service with his knowledge and application. It's wonderful to know that you were so impressed that you plan to request him for your future plumbing needs.Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service.Best regards,Wilbur Wilbur's Air Conditioning, Heating, and Plumbing
Customer Review Rating
4.74/5stars
Average of 62 Customer Reviews
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