Business ProfileforACE Tree Service

I was a longtime and happy Ace customer. I agreed to pay $700 for having a limb cut down, cut up and all of the wood debris hauled away. That was our agreement. They cut the limb down. In the process, they busted my retaining wall and flower box/garden. It was discovered that a wasp nest had been disturbed and we were instructed to get them taken care of, then they would be back to finish the job and repair the retaining wall. We had the wasps taken care of the next day and called Ace Tree Service to let them know that we were ready for them to come back. We had numerous conversations and exchanged emails. There were many instances when we were told that someone was coming but nobody ever showed up. The large limb was left in the yard. I cut it up and hauled it away myself. I repaired the wall myself. I gave them multiple opportunities to come out and finish the job, but after several attempts and promises of well get someone other this week I gave up and did myself. This was done back in July. I didnt hear anything from Ace Tree for 3 months, but then suddenly they started hounding me for a past due invoice for a job they never completed.