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Find a Location

National Tree Service, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNational Tree Service, Inc.

    Tree Services
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/29/2016

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    National Tree Service offers dangerous tree removal, trimming, stump grinding, crane and Bobcat work, land clearing and storm clean-up. We are fully insured against accident and injury to protect our clients and our employees.

    Products & Services

    This company offers tree services and lawn maintenance.

    Business Details

    This is a multi-location business.

    Find a Location

    National Tree Service, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1991 Alton Rd, Birmingham, AL 35210-3738
      BBB File Opened:
      3/11/2008
      Years in Business:
      24
      Business Started:
      6/1/2000
      Business Started Locally:
      6/1/2000
      Business Incorporated:
      9/1/2006
      Accredited Since:
      8/29/2016
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Ms. Mary Peppers, Owner
      Contact Information

      Principal

      • Ms. Mary Peppers, Owner

      Customer Contact

      • Ms. Mary Peppers, Owner
      Additional Contact Information

      Fax Numbers

      • (205) 951-2753
        Primary Fax

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/21/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      In 2016 I used National Tree Service to cut and remove a large tree that was stuck by lightning. Since this time, I have monthly and often weekly, and even multiple times per week phone calls from National Tree Service saying "We are calling to inform you that we are providing a complementary assessment of your trees to ensure they are healthy." I keep asking to be removed from their calling list. Sometimes the person calling says they will remove me, often they tell me that they can not remove me, and one even told me that I am on their calling list for life.Today I called National Tree Service and asked for a Manager. I was told there is not manager, just the owner. I was finally transferred to someone who referred to himself as the Manager. I explained my frustration with being harassed for years and not being able to be removed from their calling list. He just kept trying to explain that they are concerned about the health of my trees. I explained that I am concerned about being harassed by phone calls for a service I do not want and did not ask for. I kept insisting that I be removed from their calling list, and he just kept giving excuses of why I could not be removed.After I finally hung up and was looking for the phone number for my lawyer's office, he called me back and explained that he had talked to the owner, ****, and that she had a phone number I could call to be removed.First, why has it taken 8 years of harassment for this to be offered.Second, it is their responsibility to take me off of the call list, not mine to reach out to other companies. I told him that it is their responsibility to call the number and have me removed and he kept making excuses.I have read online that many people have suffered years of harassment from National Tree Service and I am not the only one.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lowell W

      5 stars

      06/01/2022

      The 3 man crew of young men did a super job of removing a "lot" of low hanging limbs in my yard. They were very pleasant to me and my wife and to each other. I would defiantly ask for them again.

      National Tree Service, Inc. Response

      04/20/2023

      Thank you so much for your kind review.

      Local BBB

      BBB Serving Central & South Alabama

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