ComplaintsforAllStarz Automotive Group
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Complaint Details
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Initial Complaint
11/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Date July 8,2022 until now.The first car sold was an suv Problems within 2 weeks took it to get inspected to see if its a good car get tires checked oil fluids Mr.**** got Furious don't do that. I got a new Battery every gas fill up the car would not start and I had to sit and pump the gas over and over until it cranked, Embarrassing on a NEW/Used car to me. Mr.**** said bring the car back he would get it fixed. He put me in a loner for 2 weeks. Got the car back on the way home it broke down on the interstate $300 uber to get home he would not help I had my kids. I go back he gives me the loner 3 weeks this time he say he couldn't get the car fixed come back look at something else I test drove a ***** I liked it however there was a noise on the wheels I told him about it he said he would get it all fixed. I got the car 2nd day the noise starts back I call he said he will get it fixed I told him at this point I don't trust him or his mechanic I will get my mechanic to fix it it. the total cost was 260 labor I have invoice and parts NEW PARTS ****** I brought him the invoice. Him and his mechanic agreed to pay me for the troubles I have that conversation recorded. he said he would mail a check I went back in to ask him about the ac (it didnt work he said he got that fixed) and the hole in the floor he got upset yelled and it went left. He never sent the check I call he said come by and get it do not feel safe. we argue bad word exchanged. He will not reimburse me my money and his company continue to do this to people its wrong my money is good I got a bad car I am a master Cosmetologist and ****** all my money I work hard for I don't ******* anyone of a ***** I WORK for ALL my money this is wrong I am a WOMAN mother of 2 kids. *********************** Auto ********* Services ********** is the company who fixed car.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.