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ComplaintsforPasqua Flooring, LLC
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Complaint Details
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Initial Complaint
03/01/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
This company refinished the floors throughout our downstairs, and within two years, there was significant dulling and removal of stain. When we asked another flooring professional about the job they said it was clear that he did not complete it and put a topcoat on the floors. I reached out and was ignored, reached out again, and they said they would get back to me when they could come out and look at it, but they never did. So I continued to reach out until finally, I got a response about three months later that said, he had been in the hospital for the past two weeks and they would get back to me again. After I came to this page, I saw that this has been a complaint by another people as well. I want my money back or the floors fixed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.