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ComplaintsforPrime Exteriors
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Complaint Details
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Initial Complaint
01/24/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
4/8/21 - 10/29/21 We signed a contract with them(***** ********** to complete repairs to our home and paid them $70,000. While they fixed most of our home, they constantly told us that our coutertops, kitchen sink and bathroom vanities were paid for and they were having trouble getting the builders to come install. We personally spoke with said builders and they said the countertops and vanities were not paid for, not even a down payment. Also, we were promised custom built cabinets and he had pre built cabinets installed. They were also supposed to rewire the electricity in our home now the majority of our outlets don't work. We are going to have to have an electrician come to our home to fix this. Their workers left a mess (paint and glue) all over our floors. A few things on the exterior were still not fixed as he promised. Also the window trim has yet to be completed on the inside of our home. We have tried multiple times to reach out and our phone calls and texts are still being ignored.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.