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ComplaintsforBelforest Landscaping, L.L.C.
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Complaint Details
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Initial Complaint
10/30/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Shrubs planted Nov 2022 and *** wont come look at them. Some started dying within 3 months. I texted him in May and September. Shrubs looked diseased from the start. When leaves started falling off in Fall, I could see the root ball was above ground. Planted 26 shrubs (10 azaleas, 13 shi shi camellias and 3 purple diamonds), and transplanted some dianella. Pulled up *********************************************************** Didnt till area. Left roots from old shrubs in ground. I feel he is waiting till year is up so he doesnt have to replace them. I have watered shrubs a lot. My first text in May asked him to replace a purple diamond because it looked like a ground cover and the other 2 were upright, and he never came. At that time I wanted to show him some other shrubs that werent looking well. The shrubs started looking bad in the Spring, a few in February. I would like a refund b/c *** not trustworthy. When he first came to give estimate I told him wanted ALL WHITE shrubs and he brought pink shi shi camellias. Then he LIED to me and said they dont come in white. When gave estimate he said he could pull up shrubs around electrical box. Day of job he said he couldnt remove them b/c around electrical box. I asked for written estimate and he said he doesnt give them?!?! Azaleas look diseased and camellias keep getting brown leaves on them. This has been happening for a while. I tried to attach some pictures but wouldnt work. The 2 shrubs around electrical box are coming back up b/c *** just cut them back and planted dianella around them.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.