ComplaintsforAlabama Environmental Indoor Air Quality Testing
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Complaint Details
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Initial Complaint
08/15/2023
- Complaint Type:
- Billing Issues
- Status:
- Unresolved
One of the $375 tests was never preformed according to the Lab - he fought me on it until the lab confirmed with him - then said he sent me a refund in the mail - after 2 weeks said he had the wrong zip code and it was returned to him! And NEVER sent it back out! *I even texted him our address BEFORE he said he had the wrong zip code!Here is the invoice ...Alabama Indoor Air Quality Testing 3/14//2023 Invoice # ***** Indoor air quality testing.11618 ***********.********, **.Corrected Invoice. # ***** ***********************************************. ***** 215 340 **** Certified Inspector: ***************************, cmi.Attn. Mrs./Mr. ******** Invoice # ***** Total Balance. $1661.00 Payment issued to: Alabama Environmental Testing ***************** and personal checks, credit cards and cash.QuantityPrice PerTotal Alabama Environmental Indoor Air Quality Testing. Authorized collection of samples from new duct work, VOC samples from kitchen and home office.Dust sample swab and Bio-Tape.Laboratory testing of sample expedited 2 day response. Sub ************* discount 20% off.1 Duct sample 1 Bio-taps 2 VOC 1 Bio-swab$375.00 $375.00 $475.00 $375.00$375.00 $375.00 $950.00 $375.00 $2075.00 <$414.00> Total Balance. $1661.00 ***His solution's to EVERYTHNG (even though SEVER VOCs were **** and ours were over ***** - was to get Charcoal air filters or move out of the house!!!!!!!!!!!!!!
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.