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          Higdon Services, Inc. has 1 locations, listed below.

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            Business ProfileHigdon Services, Inc.

            Heating and Air Conditioning
            BBB accredited business

            Contact Information

            1915 AL State Hwy 20

            Decatur, AL 35601

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            Email this Business
            (256) 351-0904

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            Customer Reviews

            3/5

            Average of 4 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/20/2000

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers the installation & service of restaurant equipment, refrigeration, heating & cooling systems.

            Business Details

            Location of This Business
            1915 AL State Hwy 20, Decatur, AL 35601
            Email this Business
            BBB File Opened:
            1/18/2000
            Years in Business:
            36
            Business Started:
            1/1/1988
            Business Started Locally:
            1/1/1988
            Business Incorporated:
            1/1/2003
            Accredited Since:
            1/20/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. David Higdon, Owner
            Contact Information

            Principal

            • Mr. David Higdon, Owner

            Customer Contact

            • Mr. David Higdon, Owner
            Additional Contact Information

            Fax Numbers

            • (256) 351-8997
              Primary Fax
            • (256) 351-8513
              Other Fax

            Phone Numbers

            Email Addresses

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            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Jennifer H

            02/22/2024

            I had a tech come over to give a repair estimate. It was ridiculously over-priced for the job. He quoted over $1400 to replace a gas valve and an unnecessary blower motor cap. The gas valve is a small part and a 15 minute job. I called around with my furnace model number and received three phone quotes from other companies which were $200-$500. It should be illegal to over-charge by so much. Furthermore, the tech started his estimate to me with a $5000 recommendation for an air purifier and other unnecessary items. His second option was over $2000 and the third option was $1400. This is outrageous. I just needed my heat to work. I refuse to pay the $99 service charge for this absurd estimate of $1400-$5000.

            Higdon Services, Inc. Response

            02/24/2024

            ********. We are sorry that you did not find value in our services. Our records show that you called in a service call for a non functioning HVAC system. Our **************** representative confirmed our $99 diagnostic fee with you and you confirmed that you would be paying the diagnostic fee. ************** did a full inspection on your system not only finding a fault gas valve but found other issues with you system. We gave you an estimate to repair all problems and an estimate to repair just the problem that is an immediate issue. Replacing a gas valve safely and correctly is far from a ***** minute repair. This is a 2 to 3 hour job when done correctly. We apologize that you had less than a five star experience and we look forward to working with you in the future!
            Read 3 More Customer Reviews

            Local BBB

            BBB serving North Alabama

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