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Jennifer Sherwood Photography has 1 locations, listed below.

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    Business ProfileforJennifer Sherwood Photography

    Photographer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1727 S Bethel Road, Decatur, AL 35601
    BBB File Opened:
    2/21/2023
    Years in Business:
    3
    Business Started:
    3/1/2021
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Jennifer Sherwood, Owner
    Contact Information

    Principal

    • Ms. Jennifer Sherwood, Owner

    Customer Contact

    • Ms. Jennifer Sherwood, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: 8 tips for hiring a photographer

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Sara S

    1 star

    08/09/2023

    Would not recommend. She shot our wedding and then sent us unedited photos with the dj, people and her purse and ************** in the background. On her ******** post, she posted edited images from our wedding. When I asked her to fix this, she got extremely arrogant and offended. She then made me wait an additional month to send me the edited images. I messaged her telling her I was still missing images from what she posted to her business page of my wedding. She then told me how rude I was and told me she would not send me those missing photos. I have tried to work this out with her but she is the last person on this earth that I would ever recommend anybody use for photography business. Now I am missing precious photos that she refused to give me. She told me she archived my photos the day she sent the new edits. I don't know why she wouldn't just send me my photos instead of continually message me ugly messages telling me how awful I am FOR ONLY EXPECTING THE ***** SHE POSTED AS SNEAK PEAKS TO HER BUSINESS ******** BUT I NEVER GOT SOME OF THOSE OF MY WEDDING. She did as bare minimal as possible to make this right and still did not. I am missing images that she posted to her business page and I never got them. She is horrible to work with. I can't redo my wedding photos.

    Jennifer Sherwood Photography Response

    08/10/2023

    ***************** received 400 beautiful images from her wedding ****** additional edits were completed at her request. She sent me 2 completely different styles of edit requests, I did my best to edit her images to her liking. I never told her I would not send her imagesshe has 400 images in her wedding gallery, all of which she has downloaded . It was a small wedding, and the number of images in her gallery is consistent with a gallery for the size and duration of her wedding. She is missing ONE image that she requested, because at that point, I was done dealing with her. And there is a very similar image to the one requested in her gallery. I was very accommodating to *****************. She, on the other hand, was incredibly rude, demanding, and insulting to me. I have been a photographer for 15 years, shot multiple weddings, and she is the ONLY client, ever in 15 years, that I have had to ask to please have no additional communication with me because of the horrible attitude they had and the way they spoke to me. I even refunded her the session fee she paid for her sons senior session(scheduled for the future) because I refuse to work with anyone that showed the level of disrespect and entitlement that ***************** showed me. There is no amount of money worth being insulted and belittled. At the end of the day, I more than fulfilled my contractural obligation to *****************. I proudly stand behind my work in the images she received from her wedding.

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