Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Access Real Estate has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAccess Real Estate

    Real Estate Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/27/2019

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1301 5th Ave SE, Decatur, AL 35601-4205
    BBB File Opened:
    12/2/2008
    Years in Business:
    15
    Business Started:
    12/2/2008
    Business Incorporated:
    1/13/2009
    Accredited Since:
    2/27/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 000061466 for this business, issued by Alabama Real Estate Commission. The expiration date of this license is 9/30/2024.

    These agencies may include:

    Alabama Real Estate Commission

    1201 Carmicheal Way

    Montgomery AL 36106

    (334) 242-5544

    https://www.arec.alabama.gov

    BBB records show a license number of 000090515 for this business, issued by Alabama Real Estate Commission. The expiration date of this license is 9/30/2024.

    These agencies may include:

    Alabama Real Estate Commission

    1201 Carmicheal Way

    Montgomery AL 36106

    (334) 242-5544

    https://www.arec.alabama.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Sam Mozeb, Owner/Broker
    Contact Information

    Principal

    • Mr. Sam Mozeb, Owner/Broker

    Customer Contact

    • Mr. Glenn Hodges, Associate Broker
    • Mr. Sam Mozeb, Owner/Broker
    • Ms. Susan Young, Property Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/03/2022

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    Well for starters they care about nothing but the money. ***** was great! or so we thought. We have dealt with a plethora of issues, from stating stuff would be fixed before we moved in that was not, (still isn't) all the way up to ********* service charges from plumbing issues that was here WAY before we moved in.I have invested time and money into cleaning up all the trash left in the yard from "renovations" and tenants. They state the only thing they can do is offer us out of our lease. uhm, hello!? do you idiots not realize people can't just move. very unhappy and just don't know what to do. The lease says that there are two working bathrooms, but I have not found the second one. if they are referring to the one downstairs that one doesn't work, so it can't be that one! we have lost hundreds of dollars worth of items due to the lack of knowledge that the "professional" plumbers deliver. not to mention the three times we had sewer and my family plus people since the 60s feces in my floor. They assured us they would get professionals to clean and sanitize against mold and other nasty EHS issues. NONE, of this has been addressed. my wife and I bought fans and dehumidifier and had to clean it ourselves. They sent a "maid" out to do what we had already done. We signed a one year lease and have only been here 8 months. I was also told that if I didn't pay that 150 ********* service charge that I would be evicted because it's treated like rent, so now it's best to not even call with issues!? You all need a lesson in customer service, and to take care of your tenants. I'm not sure what the owner of my home is paying for the service but I'd HIGHLY recommend seeking elsewhere. I know there are legality issues, and trust me I will not rest until I'm happy. with everything going on in the world, then to turn around and be done wrong for so long, it's hard to just let it go. I have proof on all of this, along with pictures of damaged items.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving North Alabama

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.