Customer ReviewsforECO Heating and Cooling, LLC

I would stay away from this company as Technician (Owner) very rude and unprofessional. The business tried to scam me and my wife in purchasing a drip pan ($575) and a thermostat ($285). We waited 2 weeks and 2 no show appts with the company. I received a nasty text message last night around midnight from the owner of this company after leaving a review on there company in ****** reviews thinking it would assist in resolve the no communication and having my wife and two kids to wait 2 weeks without AC in house during this blistering heat wave we are having. We found out from a different company that we did not need either of the parts above. The other company fixed our AC on the same day I called. We did not have to replace drip pan or thermostat. I would assume that *** is only out to make unnecessary money off people. Be careful when dealing with this Company.

We called because the A/C they installed quit working again. Told they would be there the next day, never showed or called. Called back, same time given for next day, never showed(this was in a mobile home with temps well above 100, and we have to wait for them not to come)Called repeatedly, no answer and no return call. At this point we only wanted to know if they were too busy, could we call someone else without voiding warranty, but no answer.We had the same problem with them telling us they would come tomorrow for days several months back when it quit. 6 days later I sent an email requesting they respond by close of business or I would have it fixed and send the bill through my lawyer. (Maybe it was unrealistic but it worked)Got a call that evening promising to be there tomorrow. My daughter gave them a bad review.(nothing ugly, just the truth as she saw it) So at 10:30 that night, got a text saying that we could take our business somewhere else. They were only trying to do us a favor ( it's not a favor when you're called to see why the unit you installed and less than 2 years old quits working) They would not accept threatening emails and reviews. Or people being ugly to there employees (this never happened) Of course they are perfectly in there right to do so. They only have a few bad reviews and that's great for them, but check out the ones they do have. Most are responded to very unprofessionally by belittling the customer who complains.