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Find a Location

American Deli has 1 locations, listed below.

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    Business ProfileforAmerican Deli

    Delicatessen

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    801 S Eufaula Ave, Eufaula, AL 36027
    BBB File Opened:
    11/12/2019
    Contact Information

    Principal

    • Mrs. Nita Patel, Owner

    Customer Contact

    • Mrs. Nita Patel, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/16/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Me and my family got food there on Friday *** **** 2022 at **** pm. We live a pretty good way from ******* so we get home and my husband is passing out the plates and my food is not in the bag which was a 3 piece fish combo. When I tried to call back they were closed so I called at 10:30 am that Saturday. Spoke to a young lady not manager she took my name and number down and said a manager will call me. I had to call in about 2:20 p.m after not hearing from anyone and I hear manager say tell her I need receipt code I wasn't at the house then so when I got back which was Maybe like 20 minutes from the last call. I called to give the order number off the receipt and the young lady told me the manager left and told her he talked to me which he did not. I called later that Saturday night and the same pleasant young girl told me she told the night manager and the lady looked at her and said okay and didn't do anything. I'm to the point where I am about to get very angry because they are blowing it off. I have no reason to lie I paid 96.81 for the whole meal I ordered what I wanted to eat for 13.99 didn't get to eat it and now they aren't trying to honor it in no way shape or form so that's why I am reaching out to you now because trying to get a corporate number was not successful can yall please help me because now I just want a refund and I'll never eat at the restaurant in Eufaula, Alabama ever again due to the fact of how they handled this poor customer service.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau serving the Fall Line Corridor, Inc.

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