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Find a Location

Olinger Painting & Renovation has 1 locations, listed below.

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    Business ProfileforOlinger Painting & Renovation

    Painting Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers ...Painting & Renovations

    Business Details

    Location of This Business
    13376 County Road 33, Fackler, AL 35746-4719
    BBB File Opened:
    6/21/2017
    Years in Business:
    24
    Business Started:
    3/1/2000
    Business Incorporated:
    7/21/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. MaCrae Olinger, Owner
    Contact Information

    Principal

    • Mr. MaCrae Olinger, Owner

    Customer Contact

    • Mr. MaCrae Olinger, Owner
    • Zoe Olinger, Director of Marketing
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/03/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Aug. 10, 2021 I received a quote from Mr. ******* for a job at my home in Scottsboro, AL involving repairing fascia board around our chimney and painting the outside chimney blocks. He had painted for me before several years ago so I trusted he would do the job. After two months of excuses (wet weather, lack of workers, etc.) I finally got a message saying I was next for the work. Oct. 14, I received a message that he would drop off a ladder for the job the next day and pick up a check for supplies to get started early the next week. He did both of those things the next day, Oct. 15 On Oct. 18, the supplies check for $1209 cleared my bank. On October 19, Mr. ******* had not contacted me or started the job (even with dry weather and nice temperatures for an outside job). I messaged him and his response was ' ladder is there.' Then he proceeded to ask if I wanted my money back. I told him that I would prefer for the job to be completed but decided to take the refund since I did not know when he would come do the work. Oct. 27, I inquired about my refund and Mr. ******* asked for my address. I sent it via text message. Nov. 3, I messaged Mr. ******* again and received no reply. Nov. 11, I sent certified letter requesting full refund of $1209 by November 22. Nov. 22, I received a money order from Mr. ******* but it was only for $400. My complaint is twofold: 1. He quoted a job and waited two months before starting. I was patient but expected him to start the next Monday or Tuesday when we contacted me on Thursday, October 14. 2. He took money for supplies but did not show up to do the job. We agreed to a refund but I have had to repeatedly ask for it. I tried to resolve this with him directly but only got 1/3 of my refund. This is very unprofessional. It has been 6 weeks since he took my money. I am requesting a full refund for the remainder $809 ASAP. The ladder is still at my house, but the job was never done by him or his crew. He may pick up the ladder.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving North Alabama

    BBB Reports On

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