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ComplaintsforWPI Roofing & Construction
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I hired *** to repair and replace a roof along with decking and facia boards for a house at ***************************************************** **. This company improperly installed the roof and removed siding from the dormers and never replaced it. I have been trying to work with this company to solve the issue and I keep getting the run-around. I hired them in March, they started the work in April and still have not finished it. They gave ma a one year warranty, but will not honor it.Business response
08/08/2022
Mr. Benji **********************, owner spoke with BBB rep- ******************** Mr. ********************** said he's told Mr. *********** that he will send a siding contractor out to replace the old siding but he's not exactly sure of the date. Mr. ********************** said Mr. *********** was understanding and said he would like to remove his complaint.
BBB comment: If you would like to remove this complaint please let me know via email ********************************************* or ************
.
Customer response
08/08/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.I will remove my complaint.
Sincerely,
***********************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.