Customer ReviewsforDonohoo Chevrolet

Donohoo Chevrolet ruined my vehicle ! Damages incurred during possession by Donohoo. Donohoo deflected ANY and ALL accountability. RODENT chewed interior carpet. Donohoo stated There arent any rodents at our facility. I opened hood on engine bay in the presence of Donohoo lead mechanic, to address other issues, and the lead mechanic pointed to me, the rodent prints on the engine plastics. Yet, Donohoo is the only facility in the world, that doesnt have any rodent problems. Id bet $100.00, ********************** has pest control company upping their services now. My vehicle is a 2024 and was cleaned prior to my delivery to Donohoo. Donohoo employees damaged my vehicle with no regard whatsoever. I attempted resolution & was met with a partial response. The culture of Donohoo, by my experience, is for the employees to deny any accountability and for the management to maintain by deception to customers. I wouldnt allow ********************** mechanics to as much as adding fluid to windshield wipers. I have some automotive knowledge.. for the general public thats not aware-be cautious if youre choosing Donohoo. You may come to regret it as much as I have. Because at the end of the day-Donohoo isnt going to be forthcoming to let customers know theyve made a mistake or that damage has been incurred. They ***************** and lie shameful business practices.

Took my car under warranty to have my heat looked at. After about 30 minutes the young man named Matt told me it would be at least 4 to 5 hours to diagnose the problem by hand. Take the dashboard out and check each relay. While they wanted to take us home so they could work on it. Matt called my warranty company to see if anything would be covered. He said no coverage on diagnosis and a minimum of $350.00. with no guarantee that they can fix it. After a few minutes of thinking about what was happening, my husband said we should not jump into this. So we had him just bring the car around to leave. My husband checked the heater and it worked perfectly, no need for parts or a diagnosis. The only thing we noticed that was done was the clock time had changed time so we know that they had disconnected the battery. I think they were trying to take advantage of the fact I'm a woman and make up a big bill.