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Find a Location

D & D Flooring has 1 locations, listed below.

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    Business ProfileforD & D Flooring

    Hardwood Floors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    According to information provided, this business sells a variety of flooring materials, including carpet, carpet pads, hardwood, vinyl, vinyl planks, tile, marble, and granite.

    Business Details

    Location of This Business
    1707 Decatur Hwy, Gardendale, AL 35071-3803
    BBB File Opened:
    10/4/2018
    Years in Business:
    6
    Business Started:
    1/2/2018
    Business Incorporated:
    12/4/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. David Franklin, Owner
    Contact Information

    Principal

    • Mr. David Franklin, Owner

    Customer Contact

    • Mr. David Franklin, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Martha G

    1 star

    06/22/2022

    After speaking with D&D flooring it took 3 months for the owner to order the material he had shown us, then he wanted half the money up front before ordering the material. After another 2-3 months, his crew came in and literally tore up the wood work around our flooring and doors. His excuse was the house was old, IT IS OUR HOUSE and his crew should have been more careful, since we were paying for their work The crew left our house in shambles along with a mess on our front porch, then they took the remainder of the materials we paid for with them when they left. Before asking our opinion about the stain color for the molding, the owner just made the decision to pick the color himself. I was not happy with the owner nor his crew. The owner did come back after we had complained and showed him photos of the destruction his crew had made to our house . He wanted to take up all the molding around every room and closet, however we did not want these people back in our house. I do not see a place on this site for photos. Use your own discretion of whether or not to use this business.

    D & D Flooring Response

    06/24/2022

    We actually ordered the flooring when you told us too. It was on back order and did take several weeks to come in. We were willing to replace all of the molding but you chose for us not to do so. We try our best on every job abd have very few complaints and I’m sorry if we didn’t meet your expectations on this particular job. But we do still appreciate your business.

    Local BBB

    BBB Serving Central & South Alabama

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