ComplaintsforRay's Marine
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Complaint Details
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Initial Complaint
06/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In March 2022 I drop off my boat for an outboard engine lower unit repair. Ray told me that it will take up to three weeks to complete the job. Four weeks after the initial drop-off, I called him and he told me that his mechanic had quit, and to give him another two weeks. I called him again on Monday, May 2nd. and he told me that he is way behind on work orders, to give him another week and he will call me with an update. He never calls me back. I called him on 25th May 2022, and he has not been able to start working on my boat. On June 4th, 2022 I drove to his shop and found my boat sitting on the side of his property, uncovered. I decided to go inside my boat and both batteries, the propeller, my toolbox, my CB radio, and life preservers were all gone. I spoke to him and he stated that they were NEVER on the boat! Not only by boat was abandoned, but it also has no signs of being worked on, and now I had over $700.00 worth of property stolen!! I decided to tow my boat back home before they stole my whole boat! I placed a negative review on ****** Maps and I found out several complaints same as mine for the same business. Please help this person, Ray's Marine to shot down this scheme boat repair shop!!
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.