ComplaintsforBarefoot Contracting & Roofing, LLC
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Complaint Details
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Initial Complaint
04/03/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
I hired ******************* with Barefoot Contracting and Roofing on 11/11/2022 to install vinyl siding to the front of my home and the right side. ************ had his crew install the siding. I was very thankful they took the job as I had called many places and they would not install this late in the year. The work was done incorrectly. Corner pieces werent added that I asked about, nothing was caulked, vinyl siding was nailed right down the middle so you could see them and the vinyl was cracking due to that. The spacing of the siding is incorrect in areas. Trim put around window and not trimed just sticking out. I reached out to ************ and he was going to have a guy he knew ************************* come and look at it which he did on 2/22/23. ******************* informed ************ that it would all need to be redone. I was told by ******************** on 3/7/23 that the siding was in but it was the wrong kind and that he just went to Lowes and asked for grey siding. So he asked me for the invoice so he could get the product number. *********** had the product number all along. I told ************ I was concerned about ******************** cause who would go and order siding without knowing what kind. So I started to question. I gave ******************** the correct product number I was told on 3/14/2023 the siding was in and I have not heard another thing. I am asking for $1254./siding, $87.80/ j channel, $125.08/corner pieces, $12.50/nails,$250/housewrap $2100/labor. I dont know why they would not want to install the siding correctly and then not make it right like they said. I would not recommend Barefoot Contracting and Roofing.Business response
04/04/2023
Im sorry ****************** feels this way but shes not telling everything. We came in after another contractor had been there doing the work on the backside of the house. I told her that I dont like coming into the middle of a job but she told me no one would come out and do the work. I told her we would come and help her out. She said she had already bought the materials. When we got there the materials were scattered all over the backyard and I told her that I didnt see any corner pieces or j channel or starter strips. ****************** told me she couldnt afford more materials so I informed her then we would have to do the best we can with what she had.
I personally bought some j channel and did not charge her for it. I only charged $2100.00 to pay my helpers. Now I have to pay her for labor and materials. I have text messages from her telling me how great it looks and she was so appreciative for us.
To show what kind of company I own, I will pay it back to her. I also was going to get ******************** to re-do it for her but she started questioning him. She said she would not recommend my company, I would not recommend doing any work for *******************Thank you
*****
Customer response
04/04/2023
Complaint: 19883860
I am rejecting this response because:
Sincerely,
***********************Business response
04/05/2023
4-5-2023 *********************** called BBB, he will deliver a check to BBB on Thursday, March 6 for ******************.Customer response
04/06/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.