Business ProfileforWaynes Pest Control

I began service with Waynes in February 2024, the treatments received were completely ineffective for the ants, spiders, and I was bitten repeatedly by mosquitos within two hours of the technician spraying my back yard. Waynes failed to indicate to me there is a 12-month agreement regarding new services. I am unhappy with the pest control services as the service did not eliminate several pests. I work from home and have cameras all around the exterior of my home, I know they did not follow up repeated sprays, I requested to cancel the pest control service and Waynes informed me there was a contract that I did not sign that would involve quarterly sprayings involved along with a cancellation fee but they would cancel my service, however, they are continuing to bill me every month for services they are NOT rendering as well as harass me via telephone and text messaging. After this encounter with this company, I cannot continue to support Waynes as a customer with the unprofessional and unethical approaches it takes with its customers regarding their service agreements. To resolve this complaint, I request the pest control service be cancelled without a cancellation fee along with the telephone calls, text messaging, and monthly billing invoice harassment to stop.