Business ProfileforWeed Man Lawn Care

On June 12, 2023 we engaged with services with Weed Man for lawn fertilization and weed control. ************************* was the sales representative who came to our home to engage us in the services. Phone number provided was ************. The company came and put down the initial weed and crabgrass control application. The instructions included not to mow or water the grass for 48 hours. It also noted that weeds can take up to two weeks to show signs of control. Within 24 hours it rained. We contacted the company and they sent a technician back to our home on June 20 to re-apply the weed and crabgrass control. On July 24, we contacted Weed Man to let them know that our grass had turned brown. They sent a senior technician ( *****************************) to our home to check the grass. At this time he informed us that the grass had a fungus and that it would cost us approximately $100 per application to correct the problem. This was take 3 applications for a total of $300. We have never had our grass to die and the only difference was the applications that was put down by Weed Man. We then spoke with **** (did not provide a last name) and he acknowledged that it was coincidental that the grass was dying after their application, but that they were not responsible for the fungus. No other products were placed on our grass, so the products they used must have caused the fungus. After asking to speak with a manager or owner, **** informed us that **** (the owner) does not have time to be bothered with customer complaints and that we could not speak with anyone else. It is unethical for this company to try and force us to pay for their mistakes. If the products were not comparable with our grass, they should have conducted their due diligence before applying them. The company has not tried to resolve the complaint and it will cost $300 according to them to repair.