Business ProfileforCorlett Collision Repair

Had my 2014 Ford Explorer repaired after being rear ended. When I received my vehicle back the replacement parts did not align at all, lift gate popped loudly when opening, vibration when driving, back up sensors worked sporadically, and back up camera kept giving error to contact dealership. Even with the damage before having repaired, the backup camera and sensors worked and lift gate did not make noises and functioned properly. After contacting ***** about the work being less then acceptable, I was confronted with utter disrespect and a complete lack of professionalism. I was yelled at numerous times unwarranted. I gave the opportunity for Corlett to take my vehicle for an alignment because ***** thought this would be a solution to my vehicle pulling after having work done to the frame. I knew an alignment was not the issue when my steering wheel and tires were still straight. I was given my vehicle back the same day to be told there was no alignment needed and was asked to pay for it. I contacted my insurance company for advice on how to handle this situation and was told I needed to handle it in small claims court. Also was advised to get the estimates gathered, the pay outs for repairs, and the frame measurements from before the frame pull and after. She also raised her voice stating she did not have these measurements. The damage seemed minimal after the collision but received another estimate from another shop to repair the damage Corlett caused and would cost another $2K just in a visual inspection. Corlett was paid around $5700 for this work.