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Complaint Details
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Initial Complaint
02/09/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
I have been requesting Networx to close my account and refund the $933. I have emailed and called numerous times, leaving detailed voice messages and I am getting no response. They contacted me a dozen times to sign up and now no response. I think this company is a scam.FEBRUARY 7 email Three weeks since I sent this email request; Ive also left two voices messages (last cm was today at 8:40 am. CLOSE MY ACCOUNT AND ISSUE REFUND OF $933 available on my account.On Jan 31, 2023, at 8:19 AM, *********************** <******************************> wrote:Hello Today is now the 10th business day since Ive contacted you to close my account and Im still waiting on my account to close and a refund issued for funds not used.Email sent January 18 Hello I want to close my account and get a credit back on my credit card for unused funds (all funds would be even better).Please keep in mind, I call within 30 seconds of Lead notification, leave voicemail, text and also email each lead.Reason 14 Leads, which resulted in:2 leads - only spoke Spanish 3 leads - had a change of heart, not interested any longer 1 lead - chairs to be painted, but, not until May 2 leads - scheduled estimate meetings 6 leads - no response I will not be turning the leads on, so please close my account today and issue credit.Business response
02/22/2023
2-22-2023 Consumer has been contacted by business. Company closed their account.Customer response
02/22/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.Hello
Yes, Ive finally heard from the company and they closed my account.
I appreciate your help since I do not think they would have closed my account without your help.
Thank you!
JC Painting
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.