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Find a Location

Huntsville Gutter Guard has 1 locations, listed below.

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    Business ProfileforHuntsville Gutter Guard

    Construction Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/2/2004

    Years in Business: 58

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers siding, windows, sun-rooms, carports, patio covers, roofing, gutters for commercial/residential, motorized screens and a screen shop.

    This company offers custom deck and porch builder services.

    This company offers installation of home improvement products including siding, replacement windows, gutters, sun rooms, screen rooms, patio covers, carports, and decks.

    Business Details

    Location of This Business
    799 James Record Rd SW STE A14, Huntsville, AL 35824-1540
    BBB File Opened:
    8/2/2004
    Years in Business:
    58
    Business Started:
    1/1/1966
    Business Started Locally:
    9/11/2015
    Business Incorporated:
    9/11/2015
    Accredited Since:
    8/2/2004
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Ultimate Gutter Guard Huntsville, LLC
    Business Management
    • Ms. Cyndi Listrom
    Contact Information

    Principal

    • Mrs. Fran Felton-Hickman, Office Manager

    Customer Contact

    • Mrs. Fran Felton-Hickman, Office Manager

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/23/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    Back in May 2021 I purchased top of the line windows. I payed a substantial down payment and was told my windows would be in toward the end of Aug. it would be sooner but . I never heard anything so I called my salesman he told me to call the lady in the office. I called her and she told me that the windows would be in Sept. Oct. same thing . So early Nov. I called again and wanted an answers on when the windows would be in so I was instructed to call the company that actually built the windows. I called and he informed me that the windows where not ordered until August 3 and at that point I was truly upset. The representative with Wincor talked with me in length telling me to correspond with him asking me to call him back in December. I called the windows were built and ready to ship. So UGG sent out subs to install. I was told at the time of the sale they would be UGG professionals that had gone threw classes. When I saw the crew I was very skeptical. One spoke english the rest not. When they left I went around, I had windows you could push out, barely hanging on. I spoke with a guy at UGG which did finely come to the rescue. The Salesman no longer returning calls job still incomplete. Very unsatisfactory!!!!! Still waiting.
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Patricia M

    5 stars

    04/27/2024

    Jake was very knowledgeable about the siding I wanted installed. He answered all my questions, and when he was unsure of something, he called to verify the answer.

    Huntsville Gutter Guard Response

    04/29/2024

    Thank you ******** for the five stars!  WE are so happy to hear Jake was so helpful!  We appreciate you!!

    Local BBB

    Better Business Bureau serving the Fall Line Corridor, Inc.

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