Business ProfileforThe Weave Zone
At-a-glance
Related Categories
Business Details
- Location of This Business
- 4820 University Dr NW STE 28, Huntsville, AL 35816-1851
- BBB File Opened:
- 3/14/2016
- Years in Business:
- 9
- Business Started:
- 3/28/2015
- Business Management
- Antonio Mitchell, CEO
- Contact Information
Principal
- Antonio Mitchell, CEO
Customer Contact
- Antonio Mitchell, CEO
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/10/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Liyha S
1 star03/28/2022
The Weave Zone Response
03/29/2022
Typically, when orders are flagged for fraud it's because a person has a history of filing fraudulent transactions and making false claims.
Additionally, as stated on our website, via email, and via Instagram, when an order is FLAGGED FOR FRAUD, we have to internally review it and there's a waiting period before we can ship the order. Also, as stated via email, on your receipt and on Instagram, your order has been shipped.
USPS updates can take 24-48 hours to appear. I've just double checked the tracking number that was provided for you and it shows that the item has moved and it also shows your delivery date.
Our team is committed to the highest levels of efficiency which is why we have a detailed shipping policy located on our website which is also included on your receipt and again in the follow up email.
We appreciate your feedback and are glad to know that our team is working in accordance to the established policies written on our website.
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