Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

DSLD Mortgage has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDSLD Mortgage

    Home Builders
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/21/2024

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    7800 Madison Blvd Ste 309, Huntsville, AL 35806-2049
    BBB File Opened:
    7/11/2016
    Accredited Since:
    2/21/2024
    Alternate Business Name
    • DSLD Homes Gulf Coast, LLC
    Business Management
    • Mr. Nathaniel Matthews, Product Manager
    Contact Information

    Principal

    • Mr. Nathaniel Matthews, Product Manager

    Customer Contact

    • Mr. Nathaniel Matthews, Product Manager
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/12/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Part 1 Pending items from my first walk through done in March and it is August. Throughout my building experiencing I tried to be as patient as possible due to the shortages. This includes having to pay over $4000 in rate extension fees and rent because my build was behind schedule, and I sold my home based on an incorrect timeline. I paid my inspectors to come back out to check the builder after I noticed some suspect things in the house and after talking to my neighbors with various issues. I discovered there were several things that were not done correctly and mistakes that were not repaired correctly or at all from my walk through and inspections (ie nicked electrical wires, roofing issues, all of my blue tape items, etc).Since I bought this home in March I have: -Paid my inspectors ~$1000 plus to come out several times to check my roof, and electrical wires, etc. after I learned that they did not fix my inspection report items even after it was brought to their attention.- 2 crushed septic lines in two different locations causing my yard and a long strip of my driveway to have to be dug up. I was told that the debris would be cleaned up, but my yard is still filled with rocks and bare patches. I was unable to use my toilet for ~4 days because it was not considered an emergency and had to wait for the next business day and then a few days for them to find the issue and fix it. - landscaping issues: I told the superintendent on my first walk through that I had 3 dead plates, a dead tree, and a 2nd tree that started dying a few months later. The superintendent also replanted my first tree in front of my house. Instead of digging the hole deep enough he decided to cover it up with extra mulch to hide the exposed base popping through the surface. The tree was leaning out of the ground for months. It was only repaired when I complained to the replacement superintendent that I was getting notices from the *** after it was literally falling over for months.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Richard V

    4 stars

    05/31/2023

    Very good workmanship. Sheetrock, crown molding and tray ceiling were done very well. ******** and construction supervisor were excellent. Only problem is with HOA. I wish we didnt have one.

    Local BBB

    BBB serving North Alabama

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.