Customer ReviewsforWomen4Women OBGYN, LLC

A NIGHTMARE THAT COULD AFFECT YOUR CREDIT SCORE. I receive VA *********** directly through the *******************************. I selected Women4Women for a VA ************** referral for gynecology. At that time, Optum was scheduling the appointments and sending the referral/billing instructions to the referred provider. When I took off work and went to my initial appointment at Women4Women, that was scheduled by Optum, I asked the receptionist if they had the billing instructions. I wanted to ensure that they knew how to **** the VA for veterans who are referred through VA **************. The receptionist informed me that they did NOT have the billing instructions on file so I asked to reschedule my appointment because there was no way I was going to be seen as a referral from VA ************** if they didn't know how to ****. So I rescheduled an appointment for late April 2021 and contacted Optum to request that they send the billing instructions again. A day or two before my rescheduled appointment, I called Women4Women to ensure they had at last received the billing instructions from the VA. The receptionist on the phone said they did indeed have the billing instructions so I went to my one-and-only appointment at Women4Women.Eight months later in January 2022, I received a **** from Women4Women stating that their claim with the VA was denied and that I was responsible for paying for my appointment. I called the VA and was informed that Women4Women failed to **** within the six-month window in which medical providers are required to ****. After a few back and forth phone calls with the VA over the course of ~6 weeks, the VA rep informed me that not even insurance companies will pay after six months and that medical providers know this and know that its the providers responsibility to **** before the 6-month window expires. She then said that Women4Women will most likely write-off the balance on my account. I logged into my patient portal for Women4Women and

Worst office staff. Trying to make an appointment is an act of congress. Kindness goes a long way trust me I'm in healthcare and would never dismiss peoples concerns the way I was dismissed by a Secretary which shouldn't have a say.