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ComplaintsforH.D. Owens & Son Contractors
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Complaint Details
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Initial Complaint
08/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hired them in December of 21 for a small bathroom remodel. There was issue after issue but they finally finished in Feb 22. Shortly after that we noticed water on our bathroom floor, thinking it couldnt be the shower we tried to figure out what caused it it was the shower that had JUST been retiled. They didnt put the door in right, no biggie just come back and fix it, they already had to come back to remove the old tile they just left in our yard (leaning on the brand new fence, pushing the boards in). I contacted them and was told they would come fix it. More excuses as to why they had to cancel this day or that day. Its been over 6 months since the job was started, my shower still leaks and I still have tile in my yard blocking access to my storage and pushing on my fence. They have yet to come and have resorted to ignoring my attempts to contact them. On top of that theyre using pictures from my bathroom remodel, that was not done properly and they still havent completed cleanup on, on their website. I wouldnt recommend them to my worst enemy, the headache and frustration isnt worth it and being ghosted after being repeatedly told a job (youve 100% paid for) would be completed is so beyond unprofessional.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.