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Complaint Details
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Initial Complaint
06/17/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I thought this company was licensed and bonded and I find it is not. Although the business card said he is licensed. I had my bathrooms and kitchen painted last December. They were suppose to use semi gloss or satin. I think they used neither. I have tried to call over several months. No one has returned my calls.Business response
06/21/2022
We have not received any calls from you since your job has been completed in November 2021. I do have the corresponding text with you during and at completion of your work and I do not see where you have tried to reach me anytime after. I do have notes in your file where I called you on 11/15/21 stating ******************************* was out of Super Paint satin due to paint shortages and you agreed on using the Behr Premium Eggshell on walls which is equivalent to quality and sheen. We never advise putting semi-gloss on walls. Also, you must have looked up another Straight Line Painting in another area as we have been licensed and insured since **** thus that's probably who you have left messages with as well. I do have to respectfully decline your request. Thank you
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.