Customer ReviewsforValley Storm Shelters, LLC

My wife and I have been talking about buying a storm shelter for the last year or so. We live in central ******** and have made several trips to look at different shelters. We have also watched more videos on tornadoes and shelters than I ever thought possible. Once we found Valley Storm Shelters videos, it made up our minds by the end of the first video we watched. That video was titled, The Valley Storm Shelter Difference. It explains why the core anchor system along with 7 inch x 3/4-inch anchors were far superior to anything else on the market. The footage speaks for itself. April and May here in central ******** had record numbers of tornado watches and warnings. I have to say I felt very helpless even being in a half basement where sheet rock was the only thing between my family and possible death. It was during this time we found Valley Storm Shelters and called them immediately to start our order. We ordered a 5 x 8 shelter with a bench. ****** and his crew answered every question we had and explained the process so well and quickly that it all made sense. We live outside of the delivery and installation area for Valley Storm Shelters. That is okay because the installation is not nearly as hard as it might sound. We bought the shelter June 3,2024 and it was ready to be picked up July 9th.I cannot tell you how much better we all feel about having it here. So now instead of feeling helpless when a warning is issued, I can now have somewhere to go with confidence that our family can survive a tornado. Everyone at Valley storm shelters was very nice and professional. They were very helpful and made the entire process very smooth.

Superb quality, excellent service, very much satisfied. I would recommend you consider contacting them if you are interested in installing a storm shelter.

From my first visit to their store in **********, until waving goodbye to the two individuals who installed a safe room/tornado shelter in my garage, I was impressed and pleased - by their friendliness, courtesy, professionalism and expertise. The people, products and services of Valley Storm Shelters are without peer, and I cannot recommend them highly enough. Had I known of them sooner, I would have saved myself some anxiety and started the project the day I moved into my home.Have no fear here. These people know what they are doing, and they are among the most honest and technically knowledgeable businesses I have ever worked with in my 70+ years.

I purchased an above ground storm shelter. I am very pleased with the quality. The installation team arrived a few minutes early and did an excellent job. I had a small problem with a part, but the company quickly sent someone out to repair it. I am very pleased with the service and product provided by this company.

We ordered a shelter from valley storm shelter on April 7th 2023. we finally got it on August 31/2023. Called on it three times felt like we got a run around. A week before they brought out someone called and wanted to know what was supposed to be in it. we tried to call back even responded to a email and never got a call back. Then when it was delivered all the stuff wasn't in it. The two guys that brought it out was great but said the other stuff would be brought out in a few weeks unless we wanted to come by and pick it up. My husband said why would we do that when it was supposed to be in it. Not sure when we will get the other things brought and installed.******

Fantastic service! We love our new storm shelter. Very smooth efficient process from purchasing to install. The installers worked with us to find an even better spot in ********** than we originally planned on. So happy with the entire process.

So happy to have our storm shelter installed!!!It even came a couple of weeks earlier than estimated. **** and his crew did an amazing job thoroughly explaining the installation process and were true professionals from start to finish. They cleaned up the workspace and even used touch-up paint on areas of the shelter that had minor scratches from being openly transported without us even asking them to do so.Our storm shelter is an investment for our safety and something we hope we never need to use...but we have peace of mind knowing we will be safe if we ever need it.Thank you, Valley Storm Shelters!!! We highly recommend you to all!!!

Exceptional service from Valley Storm Shelter team - starting with sales through the install process. We just received our shelter today, and everything that was explained to us was completed as stated.

Excellent experience. All the employees from the showroom to the installers were very friendly, professional, and up-front with information. I highly recommend them for your shelter needs.

My experience with Valley Storm Shelters was great from start to finish! The installers were very professional and explained everything in detail.