ComplaintsforInfinity Books
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Complaint Details
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Initial Complaint
11/21/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
9/22/2022 I placed an order to sell textbooks here is the confirmation number ********. They sent me a shipping label and September 23 I took this textbook to **** tracking number **********************. Item was received by company on September 26th. I have not received a payment as we agreed on and I have not heard back from the company nor are they replying to my messages.Initial Complaint
09/22/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
8/22/22 I sent a book to textbook maniac/infinity books to buy. They sent me a check that bounced. I now cannot get in touch with them. I have tried on their site through survey monkey three times and called and left messages. No one has responded. They have my book. I have nothing plus a fee from my back for the bounced check.Initial Complaint
01/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I sent in 6 college textbooks using this company's website and pre paid shipping label. The site states exactly how much you are to be paid and within 7 business days of receiving your books they will send a PayPal payment to you. It has now been 7 business days since they received my books and they will not return my books and pay me what they owe me. The tracking number showing deliver is XXXXXXXXXXXXXXXXXXXXXX USPS. I have messaged in multiple times and keep being told by Amy that it will be processed but it still hasn't been. Enough is enough. I will not stop until I receive my books back or the money owed because this is wrong and not ok to do to people at all. I will start sending in empty boxes daily using your pre paid shipping labels processed via your website so you ensure the same cost I have if need be.Business response
02/10/2022
Business Response /* (1000, 5, 2022/01/29) */ The seller was paid and the issue has been resolved.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.