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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We brought a used dryer for ****** with a 40 day warranty we had it 2 days but when we first stared using it it got extremely hot on top to the point you could not touch it. Call the man sent someone out on sat 5 days after I called the man said it was a fues told me it was fixed ran 2 days did the same thing plus the button you push dose not work like it has come apart on the inside called the man again and was told that he didn't want sound meen but I would have to call a electrician to check my outlet that it might be the problem ok my son is a contractor brought a tester out my outlet is pulling ********************************* around until the warranty.I do not have the money right now for a new one trusted this guy.Now afraid to do business with used appliances dealers.Business response
10/26/2023
We have contacted **************** and are sending a different dryer to her Friday, Oct 27, 2023.Customer response
10/31/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.I got a little upset and made a complaint with the BBB wish That I had waited the owner reach back out to me and brought me a dryer out the next day and I am so grateful will definitely use again thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.